Thailand has announced the opening of a dedicated tourist court in Pattaya, where visitors to the country will be able to express concerns over personal safety and lodge civil omplaints
A specialised tourist court will open in the popular beach resort city of Pattaya in a move to reassure visitors to the country of their personal safety and consumer rights, The Nation reports.
The court, which will be open to foreign tourists for four hours a day, will allow visitors to lodge complaints about unfair services and express any concern they have for personal safety.
Consideration of minor cases, which would drag on for months in the country’s regular court, will be cut to one day in order to offer a practical avenue for justice and officials will encourage negotiations between parties.
“We are opening the court to protect the rights of tourists and provide fairness to those who may have been the targets of unfair treatment from [people such as] tour agencies,” Somsak Pureesrisak, Thailand’s tourism and sports minister, told TTR Weekly.
Although the tourist court will mainly deal with uncomplicated disputes and issues regarding consumer protection, it is thought that one of the first cases to be discussed will be that of speedboat safety and services.
Just last week, two Chinese tourists were killed in a speedboat crash off the coast of Pattaya, and it has long since been one of the most prominent issues affecting tourism in the country.
If the tourist court pilot scheme in Pattaya is successful, the Thai government has pledged to introduce six more courts across the country in Bangkok, Phuket, Krabi, Samui, Chiang Mai and Pathum Wan.
Any serious or criminal cases that are brought before the tourist court will be transferred to the regular judicial system.